Information you provide
When you register, 3DEED stores your email address, screen name, date of birth, UK eligibility confirmation and a password hash. We do not store your password as readable text. Support requests contain the reply address, topic and message you choose to send. Do not include payment information, identity documents or unnecessary sensitive details.
Game and account records
We keep your fictional-credit balance, accepted rounds, credit activity, saved preferences, world stamps and Player Care settings so the service can operate consistently. Essential technical records help detect abuse, enforce request limits and diagnose interruptions. No payment information is requested because nothing is sold.
Why information is used
Account and game records support the service you request. Eligibility and safety controls support age restrictions, security and account breaks. Support messages let us respond to your questions. We do not sell personal information. Optional measurement remains disabled unless a real integration is enabled and the relevant consent conditions are met.
Service providers and communication
Hosting and necessary delivery providers may process information to operate the service. Password recovery email uses Brevo. Requests sent through the Support form are stored directly by 3DEED. Technical providers may process data outside the UK subject to their applicable safeguards. The service does not send marketing messages merely because you register.
Storage and retention
Active account information remains while needed to provide the account. Support records are retained for up to 12 months after closure of a request, unless a longer period is necessary for an unresolved issue or a legal obligation. Technical request-limit records rotate by short time windows. Guest sessions expire after seven days without renewal; browser cookies can be removed earlier. Contact us to request account deletion and review of retained records.
Your choices and rights
You may request access, correction, deletion or a copy of account information and ask questions about processing through the Support form at 3deed.com/support. We may need proportionate confirmation that an account is yours. You may also raise a concern with the UK Information Commissioner’s Office at ico.org.uk. Your available rights depend on the circumstances and applicable law.
Cookies, safety and updates
The Cookie Policy describes essential session storage. Player Care explains account breaks and reminders. 3DEED is not intended for anyone under 18. Contact us if an account may belong to a child. This notice was last updated on 9 November 2026.